Privacy Policy

Effective Date: July 1, 2025
Last Updated: July 1, 2025

Introduction

Welcome to AstroZodiac AI (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (astroZodiacAI.com) and mobile applications (collectively, our “Services”).

By using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Services.

Information We Collect

Personal Information You Provide

When you use our Services, we may collect the following personal information:

Account Information:

  • Name and email address
  • Username and password
  • Profile photo (optional)
  • Birth date, time, and location for astrological calculations
  • Gender and relationship status (optional)
  • Communication preferences

Payment Information:

  • Credit card details (processed securely through third-party payment processors)
  • Billing address
  • Purchase history and subscription details

User-Generated Content:

  • Comments, reviews, and feedback
  • Questions submitted to our astrology experts
  • Journal entries and notes (if using premium features)
  • Shared horoscopes and compatibility results

Information Automatically Collected

Device and Usage Information:

  • Device type, operating system, and browser information
  • IP address and general location (city/region level)
  • App usage statistics and feature interactions
  • Session duration and frequency of use
  • Crash reports and error logs

Cookies and Tracking Technologies:

  • We use cookies, web beacons, and similar technologies to:
    • Remember your preferences and settings
    • Analyze how you use our Services
    • Provide personalized content and recommendations
    • Improve our Services and user experience

Third-Party Information

We may receive information about you from third parties, such as:

  • Social media platforms (if you connect your accounts)
  • Analytics providers
  • Advertising partners
  • App stores (iOS App Store, Google Play Store)

How We Use Your Information

We use your information for the following purposes:

Core Services

  • Generate personalized horoscopes based on your birth information
  • Create birth chart analyses and astrological readings
  • Provide compatibility reports and relationship insights
  • Send daily, weekly, and monthly predictions
  • Track moon phases and celestial events relevant to you

Service Improvement

  • Analyze usage patterns to enhance user experience
  • Develop new features and astrological tools
  • Conduct research to improve prediction accuracy
  • Test and optimize our AI algorithms

Communication

  • Send you requested horoscopes and astrological content
  • Notify you about account changes or security updates
  • Provide customer support and respond to inquiries
  • Send promotional content (with your consent)

Business Operations

  • Process payments and manage subscriptions
  • Prevent fraud and ensure service security
  • Comply with legal obligations
  • Enforce our Terms of Service

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our Services:

  • Cloud hosting providers (AWS, Google Cloud)
  • Payment processors (Stripe, Apple Pay, Google Pay)
  • Analytics services (Google Analytics, Firebase)
  • Email service providers (SendGrid, Mailchimp)
  • Customer support platforms (Zendesk, Intercom)

These providers are contractually bound to protect your information and use it only for the specified purposes.

Legal Requirements

We may disclose your information if required by law or in response to:

  • Valid legal requests from government authorities
  • Court orders or subpoenas
  • Investigations of potential violations of our Terms of Service
  • Protection of our rights, property, or safety, or that of our users

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

Technical Safeguards

  • Encryption in transit and at rest using industry-standard protocols
  • Secure authentication with multi-factor authentication options
  • Regular security audits and vulnerability assessments
  • Access controls limiting employee access to personal information
  • Secure data centers with physical and digital security measures

Data Retention

  • Account information: Retained while your account is active and for 2 years after deactivation
  • Birth chart data: Retained indefinitely to provide consistent readings (anonymized after account deletion)
  • Usage data: Retained for 3 years for analytics and service improvement
  • Payment information: Retained according to legal requirements (typically 7 years)

You can request deletion of your personal information at any time by contacting us at privacy@astroZodiacAI.com.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability

  • Right to access: Request a copy of the personal information we hold about you
  • Right to portability: Receive your data in a machine-readable format

Correction and Deletion

  • Right to rectification: Correct inaccurate or incomplete personal information
  • Right to erasure: Request deletion of your personal information (subject to legal requirements)

Control and Consent

  • Right to withdraw consent: Withdraw consent for processing (where consent is the legal basis)
  • Right to object: Object to processing of your personal information for direct marketing
  • Right to restrict processing: Limit how we use your personal information

How to Exercise Your Rights

To exercise these rights, please contact us at privacy@astroZodiacAI.com with:

  • Your full name and email address
  • Specific right you wish to exercise
  • Relevant details to help us locate your information

We will respond to your request within 30 days (or as required by applicable law).

Children’s Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it immediately.

For users aged 13-18, we require parental consent before collecting personal information. Parents may review, modify, or delete their child’s information by contacting us.

International Data Transfers

Our Services are operated from the United States. If you are located outside the United States, your information may be transferred to and processed in the United States, which may have different data protection laws than your country.

We ensure appropriate safeguards are in place for international transfers, including:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions where applicable
  • Other appropriate safeguards as required by law

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Categories of Personal Information Collected

  • Identifiers: Name, email, username, IP address
  • Commercial information: Purchase history, subscription details
  • Biometric information: None collected
  • Internet activity: Website and app usage patterns
  • Geolocation data: General location (city/region level)
  • Sensory data: None collected
  • Professional information: None collected
  • Education information: None collected
  • Inferences: Astrological preferences and interests

Your CCPA Rights

  • Right to know: What personal information we collect and how we use it
  • Right to delete: Request deletion of your personal information
  • Right to opt-out: Opt-out of the sale of personal information (Note: We do not sell personal information)
  • Right to non-discrimination: We will not discriminate against you for exercising your rights

To exercise your CCPA rights, email us at privacy@astroZodiacAI.com.

European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

Legal Basis for Processing

  • Contract performance: To provide our Services
  • Legitimate interests: To improve our Services and communicate with you
  • Consent: For marketing communications and optional features
  • Legal compliance: To comply with legal obligations

Your GDPR Rights

  • All rights listed in the “Your Privacy Rights” section above
  • Right to lodge a complaint with your local data protection authority

Our Data Protection Officer can be contacted at dpo@astroZodiacAI.com.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Types of Cookies

  • Essential cookies: Required for basic functionality
  • Analytics cookies: Help us understand how you use our Services
  • Advertising cookies: Used to show relevant ads (with your consent)
  • Preference cookies: Remember your settings and preferences

Managing Cookies

You can control cookies through your browser settings:

  • Block all cookies: May limit functionality
  • Block third-party cookies: Reduces tracking by external services
  • Delete cookies: Clears stored information

For mobile apps, you can manage tracking through your device settings:

  • iOS: Settings > Privacy & Security > Tracking
  • Android: Settings > Privacy > Ads

Third-Party Services

Our Services may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to these external services. We encourage you to review their privacy policies before providing any information.

Integrated Services

  • Social media platforms: Facebook, Instagram, Twitter, TikTok
  • Payment processors: Stripe, Apple Pay, Google Pay, PayPal
  • Analytics services: Google Analytics, Firebase Analytics
  • Communication tools: Customer support chat, email services

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending an email notification to your registered email address
  • Displaying a notice in our mobile apps

Your continued use of our Services after the effective date of the updated policy constitutes acceptance of the changes.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: privacy@astroZodiacAI.com

Response Time: We aim to respond to all privacy inquiries within 72 hours.